Security

Your data, protected and under your control

Trust is the foundation of a management tool. Here, in plain terms, is how Ordavena protects your data and respects your business — because you deserve to know exactly what happens to your information.

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    Your commercial, financial and personal data is your most precious asset. We treat it accordingly: isolated, encrypted, traced, and always exportable. None of these guarantees is a paid option — they are the foundation of the product.

    Our concrete guarantees

    Your data belongs to you

    CSV export and a full archive at any time, even after cancellation. No forced retention, no reselling: your information only serves to run your business.

    Isolation per company

    Each company has its own sealed space: one business can never see another’s data. That separation is enforced at the heart of the database, not just in the interface.

    Encryption in transit

    All communication between your browser and Ordavena is encrypted (TLS). Your documents are stored in private storage, never publicly accessible.

    Every access is logged

    Viewing, export, sensitive action: everything is traced and viewable in your activity log. You see who did what, and when — including our support interventions.

    AI under human control

    The assistant prepares, you confirm: no sensitive action runs without your approval. Your data is never used to train an AI model.

    GDPR compliant

    Right of access, portability and deletion respected. Essential cookies only — no advertising tracking. A data processing agreement (DPA) is available for companies that request it.

    Your security questions

    Where is my data hosted?

    On European infrastructure, with regular backups. The precise details (host, region) are shared at signup and documented in our privacy policy.

    What happens if I stop using Ordavena?

    You export all your data (CSV + full archive) before leaving. Nothing is held hostage: the way out is as simple as the way in.

    Do your subprocessors have access to my data?

    Only the strictly necessary providers (hosting, email sending) are involved, contractually framed and listed in our privacy policy.

    Can my accountant have access without seeing everything?

    Yes. You give them dedicated read access to the scope they need — they view and export, without being able to modify or see what isn’t their concern.

    Privacy·Terms·DPA (data processing)

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